I had done but I’ve actually just put them back on charge. Kudos to you big time! • You can charge the charging case by using a certified wireless charger (not provided). < 30% 30% - 70% > 70% 100% or 1 2 Powering On/Off Last October I bought the Anker Soundcore Liberty Lite Headphones (replaced by the Liberty Neo) to wear while biking to work and motorcycling.. The connection is successful if the left earbud flashes slowly and the right earbud flashes rapidly. If the connection was unsuccessful, place the earbuds back in the charging case and take them out again and repeat steps 2-4 until the connection is successful. The Soundcore Liberty Neo is one of the least expensive ways to get truly wireless earbuds, and if all you're looking for is musical accompaniment for walks or while doing chores, they work great. However, the lack of an athletic fit and a relatively short battery life make these buds a bit less versatile than most of their pricier truly wireless competitors. If there is no light, it means the left earbud did not pair with the right earbud. Turn to lock. The reset instructions don’t work. Any ideas? Yes, that’s the same as what I pasted from the online manual at https://fccid.io/2AOKB-A3911L/User-Manual/User-Manual-4277908 However, at this point, I must be just turning the earbuds off. If the cable does not charge another device then the cable is broken and another cable should be substituted. The instructions may be different than what was included with your unit. Usually how long does a full charge take? The Search for the Ultimate Single Earbud Headphone Set Hello. I’ve reset the buds using the case a couple of times but the only “fix” I’ve found is putting them in the case and then plugging the case in, or repeatedly putting them in the case and opening/closing the case.. Has anybody else run into this issue? @SZak2015 @schwarck I have not been able to resolve the same issue. If I hold the power button to turn them on, no response. Anker is our favorite set of true wireless earbuds under $50, mainly because of their excellent sound quality.On top of that, their super lightweight design and customizable fit are a nice perk. Bluetooth 5: The latest Bluetooth technology delivers a rock-solid connection for skip-free music. You can try to recover their pairing relationship in the following way: Finally! I’ve followed the directions in the manual, as well as in this thread, to no avail. Take both earbuds out … Open the Bluetooth menu on your mobile device, search for “Soundcore Liberty Neo”. The trouble is that second long press to get the red light doesn’t work on mine. The LED indicator on the left earbud will flash slowly, while the LED indicator on the right side flashes quickly. Use the same cable on another device to see if the cable is bad. Anker Soundcore Liberty Air 2 Wireless Earbuds, Diamond-Inspired Drivers, Bluetooth Earphones, 4 Mics, Noise Reduction, 28H Playtime, HearID, Bluetooth 5, Wireless Charging(Renewed) $71.99 Get the deal Make sure both earbuds light up when placed inside the case and its charging, Unfortunately the left one still isn’t working. The only way to see the pink lights, I need to release and hold the buttons again for 5 sec. Wearing . Hold the button on each earbud again for 8s until the indicator becomes pink and then turns off. When I pull them out of the case, they won’t connect and no light comes on. Take the earbuds out of the charging case and hold the button on each earbud for 5 seconds until you see a red light. Hold the button on each earbud again for 8s until the indicator becomes pink and then turns off. 1.Open the Bluetooth list on your mobile device and delete “Soundcore Liberty Neo”. When I put them back in the case nothing happens (no light on the case showing they’re charging and I light on the bud). This video shows how to fix and reset your SoundCore Liberty Air in case the left earbud is not working. Please take the earbuds out of the charging case, then hold the button on the right earbud only for 5s to see if the left earbud has a red indicator to be turned off. To charge the device, you simply put it down on its charging base. @ SZak2015 Finally THE only Solution that worked for me! For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. 2.Take the earbuds out of the charging case, press and hold the multi-function button on both earbuds for 5 seconds until the LED indicator flashes pink, release the button when the LED indicator turns off. always the same issue. Anker SoundCore Life P2 vs Liberty Neo. Then, with the headphones still in the case, push the button on each until you get the red flashing light. If the leds are flashing correctly, left slowly blinking and right blinking quicker, then turn bluetooth on your device on, and search for the Liberty Neo, and select pair, Powered by Discourse, best viewed with JavaScript enabled, https://fccid.io/2AOKB-A3911L/User-Manual/User-Manual-4277908. Depends on charging plug used, but generally an hour and a half to two hours. Open the Bluetooth menu on your mobile device, search for However long you hold them after taking out of the case they only ever flash white. Really needs to be posted higher! Also, I see the left earbud separately when I try to pair them. These are wireless earphones with truly SweatGuard technology, … They appear to pair, but only the right one works. Delete the “Soundcore Liberty Neo” in the Bluetooth list of the device you’re connecting to. 3.Press and hold the multi-function button again on both earbuds for 8 seconds until the LED indicator flashes pink, then release the button when the LED indicator turns off The Soundcore Liberty 2 Pro review – Final Verdicts. They gave me these following instructions. This follows the standard pairing procedure: open the charging case and remove both earbuds. So effectively the two don’t pair with each other and at best I can connect bluetooth to either one separately but never both. 100 Hours of Power: Get 8 hours of playtime from a single charge, boosted to 100 with the included charging case. You can try to recover their pairing relationship in the following way: The icing on the cake is the 8 hours of listening time and 100 hours total with the charging case. I just got some Soundcore Liberty Neo Earphones and they were working great but now the left one won’t work. This Liberty Neo forgoes the stemmed look, instead opting for a more traditional true wireless earbud shape. Used to work fine out of the box. 2019 Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out: Product Description: True Wireless Earbuds for True Musical Freedom Liberty Neo true wireless earbuds are the embodiment of musical freedom. • Fully dry off the earbuds and the USB port before charging. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets Insert the earbuds into the inner canal of your ears. Simultaneous Charging: With a 45W USB-C port, 2 USB ports, and a 100W AC outlet, you can now charge up to 4 devices at once without sacrificing power. Yes, you can use the right earbud independently by taking it out from the charging case while keeping the other side in the charging case. The Anker Soundcore Liberty 2 Pro true wireless earbuds good sound-quality and comfortable for wearing long session listening to music. To use the left earbud separately, please follow the steps below: Turn off the right earbud. Go to the Bluetooth pairing list on your device and select “Soundcore Liberty Neo” to pair. All in all, in the Anker Sound Liberty 2 Pro review, I found a few drawbacks of these earbuds such as earbuds are bulky and a little too strong bass for me. when I double click the left earbud it does not go into slow flashing. During our six weeks of use of the Anker Soundcore Liberty Neo earbuds, we found that 5.5 hours is – shall we say – stretching the truth a little. I wanted headphones that could operate in single earbud mode under my helmet while commuting: I like to be able to wear just one earbud to listen to music and podcasts and the … Take the earbuds out, hold the button on each earbud for 5s until the red light shows to turn them off. The right earbud connects to your audio device and to the left earbud. This indicates they’ve turned off. At that point, take them out of the case and set them next to each other. Delete the “Soundcore Liberty Neo” in the Bluetooth list of the device you’re connecting to. This was emailed to me by Anker Support & worked for me when I had the same issue. The strange cylindrical power pack inside the Anker Soundcore Liberty Neo buds The Liberty Neo charging case is a similar story: a battery and a board, bound with soldered wires. Anker SoundCore Liberty Neo The manufacturer offers a branded wireless charging kit. Reduce the distance between your right earbud and your audio device. • To prevent damage, use the provided USB-C cable. So now if I connect the case to the charger and put the buds inside the case, both of them are charge until full. Cheap wireless earbuds that come with great sound quality and nice design both earbuds and charging case, not easy to find them. At 75% volume (our preferred listening level), we averaged four hours 37 minutes for a single charge. Normally after they’ve been in the case for an extended period (like overnight). That’s why true wireless earbuds for running that are designed for a quality experience are always going to be the best option. Tam_Thanh_Tran March 1, 2019, 9:05am #9. Wait until the LED indicator on each earbud housing flashes white to indicate pairing mode; from there, open the Bluetooth menu on your desired device and select “Anker SoundCore Liberty Neo.”. GripFit™ Technology: Liberty's earbuds are tailored to fit comfortably and securely in your ears. Liberty Pro 2 right earbud sometimes doesn’t work. I’ve seen that the manual has different models and mine are the A3911L and the manual has exactly as described above - If there is no light, it means the left earbud did not pair with the right earbud. Charge for 10 minutes, listen for 1 hour. Back in the case and try and again for 8 seconds NEVER goes to red. Mine say to shut the headphones off while outside the case. You can quite happily use these over a week or two for casual, intermittent listening without having to plug them in – that’s plenty of time if you’re just using them as a mix reference. Have you charged the case and earbuds up fully? Half the price of Anker's Soundcore Liberty Air 2 with similar features, the Soundcore Life P2 earbuds are a good value option. Remove the film on the earbuds when taking them out of the charging case for the first time. Huge Capacity: Equipped with a huge 27,000mAh capacity to charge a 2020 MacBook Air 1.5 times, a DJI Mavic Mini 3-4 times, and an iPhone 11 up to 5 times. Delete “Soundcore Liberty Neo” from your device’s Bluetooth list. It may be possible that the battery in has not done 1st charge to form SEI layer. My right earbud will randomly just not work. Put the earbuds back in to the charging case with a steady white light on the earbuds. So, The instructions you and i posted are different. Ultimately, reliable earbuds are going to provide a much better running experience so you’re not constantly distracted when your earbuds drift in and out, or simply aren’t providing the quality that you want. Choose the EarTips and jackets that fit your ears the best. Normally the left earbud connects to the right earbud automatically when you take both of them out of the charging case. Soundcore Spirit X Sports Earbuds. SoundCore’s wireless earbuds give you up to eight hours of playback time, with a further 24 with the charging case. 5. Prime Day 2020 is here with a great deal on these Anker Soundcore Liberty Neo buds—find out more. These worked fine this morning, but now I have the same issue. • Fully charge both the earbuds and the charging case before the first-time using. Anker Soundcore Liberty Neo design and connection – Unassuming, but they offer a good fit and a stable connection The Anker Soundcore Liberty Neo look like reference design true-wireless earbuds. Note: Liberty Neo true-wireless earbuds are not included. Put the earbuds back into the charging case (when it has at least two white LED indicators on the case), and then hold the button on each earbud until you see a flashing red light. Put the earbuds back in to the charging case with a steady white light on the earbuds. Take the earbuds out, hold the button on each earbud for 5s until the red light shows to turn them off. When i take my earbuds out, without them being connected to my phone, The right earbud flashes slowly, and the left ear flashes quickly… Which is the exact opposite of what the manual says they should do…, Same problem for me - the step to “hold for 8 seconds to get the red light” doesn’t work. No, i dont believe that anker employees look at this, but i could be wrong. connect to the right earbud. If it don’t improve then contact customer support. Thanks for passing along the support mail! The connection is successful if the left earbud flashes slowly and the right earbud flashes rapidly. I got my issue taken care of through emailing their support line. If the connection was unsuccessful, place the earbuds back in the charging case and take them out again and repeat steps 2-4 until the connection is successful. Thank you! Take the left earbud from the charging case or press once to turn on the left earbud—t… … But the Anker Soundcore Liberty Air 2 is pair of wireless earbuds that affordable price and quality exceed expectations. @SZak2015 @schwarck Unfortunately, this reset process does not work for me… When I hold the buttons on for the second time, neither of the indicators becomes pink and both keep flashing quickly. So first time to power off works. Then put them back into the case, and wait for the white led to turn on. Get up to 20 hours of playtime with the charging case. Please take the earbuds out of the charging case, then hold the button on the right earbud only for 5s to see if the left earbud has a red indicator to be turned off. When the LED indicator on the earbuds turns white, take both earbuds out of the charging case and place them near each other. If the cable charges the other device then the problem is with the speaker’s charging port. Is this just a community forum or do Anker respond? A much cheaper alternative to the Life P2 is the Anker SoundCore Liberty Neo earbud which follows Anker’s high-value, low-cost philosophy without causing ear pain when operating the tactile controls. These already-affordable Anker earbuds dropped in price for Prime Day 2020. Tried multiple times, left them in the case for a while, and tried again. 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